The Motor Vehicle Sales Authority of British Columbia

NEWS

Effective July 1, 2009: Updated VSA Advertising Guidelines
Motor dealers and salespeople can now familiarize themselves with the latest revision of the VSA Advertising Guidelines . more (PDF)

Support our troops - wear RED on Fridays.

Wearing Red on Fridays is a symbolic gesture to show fellow Canadians and our troops that we care. more...

New salesperson applications: Online is easier and faster
Completing your salesperson licensing application online is convenient and the process will take you only minutes from start to finish! more (PDF)

Salesperson Licence Application now online. more

Consumer Complaints - If you have problems that you cannot resolve after a vehicle purchase or if you believe the salesperson or dealership has acted illegally, you may file a consumer complaint with the VSA. more... (PDF)

Click on the link to access our new electronic Consumer Complaints Form.VSA Consumer Complaint Form (PDF)

Motor Vehicle Sales Authority 2009/2010 Strategic Business Plan with planning overview for 2010/2011 and 2011/2012. more... (PDF)

IPSOS-REID SURVEY & ENVIRONMENTAL SCAN - more...

ANNOUNCEMENT
Motor Dealer Customer Compensation Fund Hit Hard
Two major cases during the past year have depleted the Fund to a critical level. Click the following links for more information:

Compensation Fund hit hard in 2008 (PDF)

RV dealer victimizes consumers and the Motor Dealer Customer Compensation Fund (PDF)

WELCOME TO THE VSA WEB SITE

Welcome to the web site of the Motor Vehicle Sales Authority of British Columbia, the independent agency created by legislation to administer the Motor Dealer Act and other statutes, such as the Business Practices and Consumer Protection Act, as they relate to consumers and the retail sales of motor vehicles. The VSA licenses dealers and sales professionals, conducts educational programs, works to ensure industry compliance with regulations and provides a range of services to consumers including the investigation of complaints.

Visit the VSA's Learning Division
The core principle of the Learning Division is that an understanding of the law and industry best practices by dealers, salespeople and consumers will have a greater impact on industry professionalism than an army of investigators. more...

Motor Dealer Customer Compensation Fund

If you have suffered an eligible financial loss as a result of the purchase, lease or consignment sale of a motor vehicle through a licensed BC motor dealer, help may be available to you through the Motor Dealer Customer Compensation Fund.
Find out more...

INDUSTRY

Dealer & Salesperson Info

CONSUMERS

Consumer Info

LEARNING

Educational Resource Info

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The VSA was previously known as the Motor Dealer Council of B.C.