Information Centre

Search the VSA Info Centre for everything
you need to know and more.

Dealer & salesperson frequently asked questions

See frequently asked questions about being a dealer here

New salesperson frequently asked questions

Click here for common questions and answers to becoming a salesperson

When do I need an offsite permit?

Need to participate in an offsite sale event? Click here for more information

I used to be licensed. How do I reinstate my licence?

Find more information on reinstating here

Guidelines & general requirements

VSA’s approach to interpreting and enforcing provisions of certain legislation, as well as guidance and recommendations on best practices


Click here for samples of a deposit agreement, a purchase agreement, test drive consent and more

Industry links

Click here for links to useful industry resources such as associations, manufacturers, and legislation

Industry communications

All VSA industry communications, such as bulletins, dealer alerts and salesperson reminders

Complaints about wholesalers

A quick resource to assist you if you have a wholesaler complaint

Distance Sales

Find resources here to support you with distance sales

Complaint process for dealers

What the complaint process means for you as a dealer or salesperson

Licensing course FAQs

Frequently asked questions about the salesperson and wholesaler licensing course

Salesperson licensing course workbook

Click here for the Salesperson licensing course workbook

Wholesaler licensing course workbook

Click here for the Wholesaler licensing course workbook

Licensing course policies

Find information on eligibility requirements, course expectations, refund policies and more

Stay up-to-date

Missed an industry bulletin?  Can't find it in your inbox? Find it here:
Industry Bulletins