Vehicle Sales Authority of BC

Compensation Claim Results

The Motor Dealer Customer Compensation Fund provides compensation primarily to consumers who lost money because a motor dealer went out of business or has failed to meet certain legal obligations.  The money in the Fund comes from annual dealer contributions.  Only some types of losses are covered by the Fund.  Since its inception in 1995, the Fund Board has adjudicated over 1,100 claims, of which 57% were approved for compensation.  Over $3.2 million has been paid to consumers over the last 23 years.

Click here for an overview of Compensation Fund Claim Decisions by fiscal year.
 
Decision Date Type of Allegation Motor Dealer Claim Outcome
July 6, 2020
Misrepresentation of vehicle history
Tricity Mitsubishi
Denied
(Decision PDF)
August 7, 2019
Misrepresentation of consignment
Pinnacle Car Sales and Leasing Ltd. Denied
(Decision PDF)
June 24, 2019
Failure to remit life insurance premium All Roads R.V. Ltd. Denied
(Decision PDF)
April 3, 2019
Lien
Affinity Auto
Paid
(Decision PDF)
February 6, 2019
Misrepresentation
Applewood Nissan
Denied
Reconsideration requested, denied
(Decision PDF)
February 6, 2019
Misrepresentation King George Nissan Denied
Reconsideration requested, denied
(Decision PDF)
February 6, 2019
Misrepresentation Lucky 8 Auto Denied
Reconsideration requested, denied
(Decision PDF)
February 6, 2019
Misrepresentation
Pioneer Chrysler Jeep Denied
Reconsideration requested, denied
(Decision PDF)
February 6, 2019
Loss of vehicle or it's value
D.J. Auto Markets Inc. Paid
(Decision PDF)
June 8, 2018
Loss of the vehicle or its value
Everyday Motor Centre Paid
(Decision PDF)
June 8, 2018
Misrepresentation
Best Import Auto Ltd.
Denied
(Decision PDF)
February 14, 2018
Misrepresentation
GN Motors Sales "N" Rentals Limited
Denied
(Decision PDF)
February 14, 2018 Misrepresentation
Everyday Motor Centre
Denied
(Decision PDF)
December 1, 2017 Loss of the vehicle or its value
GN Motors Sales "N" Rentals Limited
Paid
(Decision PDF)
December 1, 2017
Misrepresentation
A & A Auto Sale Limited
Paid
(Decision PDF)
August 9, 2017
Extended warranty
Orca Bay Suzuki
Denied
(Decision PDF)
August 9, 2017
Misrepresentation
Everyday Motor Centre
Denied
(Decision PDF)
June 2, 2017
Extended warranty
Tricity Mitsubishi
Denied
(Decision PDF)
June 2, 2017
Loss of the vehicle or its value
GN Motors Sales "N" Rentals Limited
Paid
(Decision PDF)
June 2, 2017
Loss of the vehicle or its value
All The Details
Denied
(Decision PDF)
June 2, 2017
Extended warranty
Tricity Mitsubishi
Denied
(Decision PDF)
June 2, 2017
Loss of the vehicle or its value
GN Motors Sales "N" Rentals Limited
Paid
(Decision PDF)
June 2, 2017
Loss of the vehicle or its value
All The Details
Denied
(Decision PDF)
April 12, 2017
Misrepresentation of vehicle
Pinnacle Car Sales and Leasing Ltd.
Denied
(Decision PDF)
April 12, 2017
Misrepresentation of vehicle
Denali Auto Group Ltd.
Denied
(Decision PDF)
February 15, 2017
Extended warranty
Flag Mitsubishi
Denied
(Decision PDF)
December 2, 2016
Non-disclosure of damage
Don Folk Chevrolet
Denied
(Decision PDF)
December 2, 2016
Misrepresentation of rebuilt status
Canem Auto Gallery
Denied
(Decision PDF)
June 24, 2016
Misrepresentation
Orca Bay Suzuki
Denied October 7, 2015
Reconsideration: Paid
(Decision PDF)
June 24, 2016
Manufacturer's Defect
Maple Ridge Hyundai
Denied
(Decision PDF)
April 27, 2016
Extended Warranty
Up North Motors
Denied
(Decision PDF)
April 27, 2016
Extended Warranty
Up North Motors
Denied
(Decision PDF)
February 5, 2016
Lien
Frontline Motorsports Inc.
Paid
(Decision PDF)
February 5, 2016
Non-disclosure of damage
Passmore Holdings Ltd.
Denied
(Decision PDF)
February 5, 2016
Extended Warranty
Up North Motors
Paid
(Decision PDF)
December 4, 2015
Loss of the vehicle or its value
Trinity Auto Center
Denied
(Decision PDF)
December 4, 2015
Non-disclosure of damage
Carter Chevrolet Cadillac Buick GMC Northshore Ltd.
Denied
(Decision PDF)
December 4, 2015 Deposit
Four Star Auto Lease Ltd.
Paid
(Decision PDF)
October 7, 2015
Extended Warranty
Orca Bay Suzuki
Paid
(Decision PDF)
October 7, 2015
Extended Warranty
Orca Bay Suzuki
Paid
(Decision PDF)
October 21, 2020 Deposit We do Salvage Paid
(Decision PDF)
October 21, 2020 Misrepresentation of vehicle history Affordable Auto Sales and Services Inc. Denied
(Decision PDF)
December 9, 2020 Lien Affinity Auto Paid
(Decision PDF)