Information Centre

Search the VSA Info Centre for everything you need to know and more.

Buying Guide

Buying a new or used vehicle can feel overwhelming, but it doesn't have to be. Check out our buying guide for helpful information and tips

Buying privately

Thinking about buying a vehicle privately and not from a VSA licensed dealer? Here is what you need to know

Consumer FAQs

The best collection around of frequently asked questions about purchasing a vehicle

How to spot a curber

A curber is an unlicensed dealer. Click here for more information on how you can spot a curber, and why you should steer clear

The complaint process when the dealer is licensed

Click here to learn more about how to file a complaint against a licensed dealer

When the dealer is not in business- MDCCF

The Motor Dealer Customer Compensation Fund (MDCCF) provides compensation to consumers who have lost money because a motor dealer has either gone out of business or has failed to meet certain legal obligations

Report a curber or unlicensed dealer

Click here to find out more about curbers, or unlicensed dealers, and to let us know about one

Our story

Learn more about the VSA and who we are

Compensation Fund

Learn more about the Motor Dealer Customer Compenstation Fund

Accountability

Click here for Privacy Information, Ombudsperson Review, Ministerial Review, and service complaint information

Glossary

Click here for your word of the day.

Consumer Resource Links

Find links to useful resources here.

Consumer Protection Facts

Information on over 25 topics, including links to other online resources

Consumer Forms

Click here for your resource to all consumer forms

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